Nerina

Support

We’re here to help you use Nerina safely.

For a faster answer, include your app version, phone model, operating system version and a description of what happened. Please do not send cycle records, passwords or other sensitive information.

Contact support

Use this address for account access, technical issues, feedback and non-urgent questions:

Medical emergencies: Nerina is not an emergency service and does not provide medical diagnosis or treatment. If you have severe pain, heavy bleeding, fainting, feel unsafe or have another urgent concern, contact local emergency services or a qualified health professional now.

Common help

I cannot sign in

Check the email address and password, then confirm you have an internet connection. If the problem continues, email support without sending your password.

I want to delete data

You can reset device-only records in the app with Settings → Reset all local data. For an optional account and its connected data, see Delete account.

I need to report community content

Use the Report option on the post or reply in the app. Reports are reviewed for safety and policy issues. You can also block a member in the content menu or from the blocked-members settings screen.

I have a privacy question

Email privacy@getnerina.com or read the Privacy Policy.